General Terms & Conditions

By viewing or using this website, you are agree to comply with and be bound by the following terms and conditions of use in relation to this website.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages is for general information and use only. It is subject to change without notice. By using this website, you are confirming that you are over 18 years of age.

We are not healthcare professionals- to avoid causing injury or harm, always seek professional advice before purchasing or using any medical device. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

We cannot accept responsibility for any difference between the image on the website and the actual appearance of the product. All prices on our website and in our catalogue are displayed on an “invitation to treat” basis - if a product is ordered (and the price is incorrect) we are not obliged to sell the product at the incorrect price. The order will be cancelled, and a refund will be processed. If there is a problem with the payment (if your bank declines the payment, there are security concerns etc) we will contact you to advise. We reserve the right to decline an order or payment- we can also insist that an order is only sent to the registered address of the payment card.

We cannot be liable for the consequences of a late or delayed delivery. On delivery, you must inspect the goods carefully for damage as we are unable to accept responsibility for damage in transit, shortage of delivery or loss of products. We shall not be under any liability to the Buyer for any defects in the Goods or for any loss or damage to or caused by the Goods, whenever they arise, except to the extent that the Seller has expressly accepted liability under these conditions.

All other conditions, warranties or other terms whatsoever concerning the Goods, whether express or implied, by statute, at common law, or otherwise, are hereby excluded to the fullest extent permitted by law. In no circumstances (other than death or personal injury caused by the Seller's negligence) shall the Seller be liable for any purely economic loss or for any special, indirect or consequential damages of any nature whatsoever. The Seller does not undertake to pay for the cost of repairs to defective material or goods incurred by the Seller without previous specific agreement in Writing.